{"id":92,"date":"2025-08-23T20:13:41","date_gmt":"2025-08-23T20:13:41","guid":{"rendered":"https:\/\/lubomira.eu\/?page_id=92"},"modified":"2026-10-16T14:24:59","modified_gmt":"2026-10-16T13:24:59","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/lubomira.eu\/sk\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"92\" class=\"elementor elementor-92\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4098ebb e-flex e-con-boxed e-con e-parent\" data-id=\"4098ebb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-421d5c5 elementor-widget elementor-widget-heading\" data-id=\"421d5c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e49401d e-flex e-con-boxed e-con e-parent\" data-id=\"e49401d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0461ce elementor-widget elementor-widget-text-editor\" data-id=\"a0461ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-size: 1rem;\">These Terms and Conditions apply to all services I offer. By booking any service<\/span><span style=\"font-size: 1rem;\">&nbsp;with me, you agree to the following terms<\/span><span style=\"font-size: 1rem;\">.<\/span><\/p>\n<h3>1. Provider Details<\/h3>\n<p><strong>Name:<\/strong> Lubomira Soffova<\/p>\n<p><strong>Registered as:<\/strong> Self-employed professional (aut\u00f3noma) in Spain<\/p>\n<p><strong>Contact Email: <\/strong>coaching@lubomira.eu&nbsp;<\/p>\n<div>&nbsp;<\/div>\n<hr>\n<h3>2. Services &amp; Session logistics<\/h3>\n<p>Currently, I offer these services:<\/p>\n<p dir=\"ltr\"><strong>Free call<\/strong><\/p>\n<p dir=\"ltr\">A free 30-minute call, where we look at one recent moment where progress didn\u2019t go the way you wanted. It\u2019s a sample of how I work.<\/p>\n<ul dir=\"ltr\">\n<li>One free call per person<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p><strong style=\"font-size: 1rem;\">Doing Without Overdoing package<\/strong><\/p>\n<p dir=\"ltr\">A coaching and mentoring collaboration over four months, to go after what you want for yourself without pushing too hard or holding back.<\/p>\n<ul dir=\"ltr\">\n<li>Six one-to-one sessions over four months<\/li>\n<li>The first session is 90 minutes, the others are 60 minutes<\/li>\n<li>Sessions are two to three weeks apart, and we set all the dates together in the first session<\/li>\n<li>Available Monday to Friday, 8:00\u201320:00 Spain time<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p dir=\"ltr\">Sessions are online, via Google Meet video calls. I work in English and Slovak.<\/p>\n<hr>\n<h3>3. Booking &amp; Payments<\/h3>\n<ul>\n<li>If we pencil in your first session in the free call, it is a placeholder not a contract. You can cancel it (see section 4).<\/li>\n<li>The contract starts when you confirm in writing that you accept these terms.<\/li>\n<li>The price is the one you&#8217;ll receive in writing from me at that point. It covers everything in the package, with no extra charges.<\/li>\n<li>You can pay in full or in two equal parts.<\/li>\n<li>Full payment, or the first part, is due 72 hours before your first session.<\/li>\n<li>The second part is due 72 hours before session 3.<\/li>\n<li>If I haven\u2019t received the payment 72 hours before your first session, the session is released and you owe nothing.<\/li>\n<li>If I haven\u2019t received the second part 72 hours before session 3, that session is released until it\u2019s paid.<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<hr>\n<h3>4. Cancellations, Rescheduling, Refunds &amp; Termination<\/h3>\n<p><strong>Free call<\/strong><\/p>\n<ul>\n<li data-section-id=\"kxznla\" data-start=\"1741\" data-end=\"1803\"><b>Cancel or reschedule for up to 24 hours before.<\/b><\/li>\n<li data-section-id=\"kxznla\" data-start=\"1741\" data-end=\"1803\">There is no option to reschedule if you don&#8217;t show up.<\/li>\n<\/ul>\n<p><b style=\"background-color: transparent; font-size: 1rem;\">&nbsp;<\/b><\/p>\n<p><span style=\"font-size: 1rem; font-weight: bolder; background-color: transparent;\">Doing Without Overdoing package<\/span><\/p>\n<p dir=\"ltr\"><em>Rescheduling<\/em><\/p>\n<ul dir=\"ltr\">\n<li>Once you\u2019ve paid, you can <b>move a session up to 24 hours before<\/b> it starts, at no cost.<\/li>\n<li>If you cancel with less than 24 hours\u2019 notice, or don\u2019t show up, the session counts as used.<\/li>\n<li>If a session is cancelled by me (e.g. illness, unforeseeable event), we\u2019ll reschedule it, or I\u2019ll refund it (one sixth of the price you paid).<\/li>\n<li>Unused sessions expire at the end of the four months.<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p dir=\"ltr\"><em>Your right to withdraw<\/em><\/p>\n<ul dir=\"ltr\">\n<li>You can withdraw from the contract within 14 calendar days of the day you confirm it in writing, without giving a reason. You can simply send an email to coaching@lubomira.eu with the following text:&nbsp;I withdraw from my contract for Doing Without Overdoing, confirmed on [date]. [your full name, date].<\/li>\n<li>If you asked for your first session to take place within those 14 days and then withdraw, you pay for the sessions already held, in proportion to the whole package. I refund the rest within 14 days of getting your notice.<\/li>\n<\/ul>\n<p><em style=\"font-size: 1rem;\">&nbsp;<\/em><\/p>\n<p><em style=\"font-size: 1rem;\">Replacement sessions (pilot)<\/em><\/p>\n<ul dir=\"ltr\">\n<li>After each session you&#8217;ll have an option rate it from 1 to 10 and give me your honest feedback.<\/li>\n<li><b>If the rating is below 7 and you tell me what didn\u2019t work within 24 hours of the session, you get another session at no extra cost.<\/b><\/li>\n<li>This applies to three sessions during the pilot.<\/li>\n<li>A replacement session can\u2019t itself earn another replacement. It has no cash value and can\u2019t be exchanged for a refund.<\/li>\n<li>Replacement sessions are scheduled within my usual availability, and the four months can be extended by up to a month to fit them.<\/li>\n<\/ul>\n<p dir=\"ltr\"><em>&nbsp;<\/em><\/p>\n<p dir=\"ltr\"><em>Ending the collaboration<\/em><\/p>\n<ul>\n<li><b>If at some point I believe a different type of support would serve you better, I will raise this with you and discuss next steps fairly. If we mutually agree to end the collaboration, I refund the sessions you haven\u2019t used, one sixth of the price you paid each.<\/b><\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<div>\n<hr>\n<h3>5. Copyright &amp; Materials<\/h3>\n<p>All materials provided in sessions or workshops are my original work (unless stated otherwise) and are for your personal use only. Please do not share, copy, or redistribute without permission.<\/p>\n<hr>\n<h3>6. Liability Disclaimer<\/h3>\n<p>My services are offered in good faith and meant for personal development and well-being. Coaching is not a substitute for medical, legal, or psychological care. You are responsible for your own well-being and decisions during and after our work together.<\/p>\n<hr>\n<h3>7. Privacy &amp; Data Protection<\/h3>\n<p>Your privacy matters. I follow GDPR (EU General Data Protection Regulation) and Spanish data protection law. You can read the full <a href=\"https:\/\/lubomira.eu\/gdpr\/\"><strong>Privacy &amp; Cookie Policy<\/strong><\/a>.&nbsp;By using this website and services, your personal data will be processed as described there.<\/p>\n<hr>\n<h3>8. Ethics and Professional Standards<\/h3>\n<p>I follow the <strong>ethical code of conduct<\/strong> of the International Coaching Federation (ICF) and the European Mentoring and Coaching Council (EMCC), which means that I treat all coaching relationships with <strong>confidentiality<\/strong>, <strong>respect<\/strong>, and a strong commitment to your well-being and autonomy.<\/p>\n<p>I am committed to ongoing professional development, supervision, and reflective practice in order to provide the highest possible quality of service.<\/p>\n<hr>\n<h3>9. Coaching Collaboration &amp; Commitment<\/h3>\n<p>Coaching is a <strong>collaborative process<\/strong>. As your coach, I bring full presence, attention, and experience to every session. I aim to create a safe space for honest exploration, reflection, and meaningful change, even when it touches on challenging or emotional themes.<\/p>\n<p>At the same time, coaching works only when you, as the client, are <strong>actively engaged<\/strong> in the process. That means showing up on time, taking responsibility for your own growth, and being open to reflection and exploration.<\/p>\n<p>By entering into a coaching relationship with me, you agree to:<\/p>\n<ul>\n<li>take part in the process with curiosity and openness,<\/li>\n<li>invest time and energy in your own development between sessions,<\/li>\n<li>communicate honestly, including when something doesn\u2019t feel aligned.<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<p>Coaching is not a quick fix. It\u2019s a journey of growth that requires active participation. If you&#8217;re ready to engage in that process, I\u2019m honored to support you.<\/p>\n<hr>\n<h3>10. Final Note<\/h3>\n<p>By booking a service with me, you agree to these Terms and Conditions.<\/p>\n<p>These terms may be updated occasionally. The current version is always available on this website. If the version changes, those terms are valid for the new bookings.&nbsp;<\/p>\n<p><!-- notionvc: bf3fba31-a2a4-4f7d-8acb-63c76afd0b77 --><\/p>\n<p><em>Effective from: 14.10.2026<\/em><\/p>\n<p><em>Version&nbsp;<\/em><span style=\"font-size: 1rem;\">2026-10-14<\/span><\/p>\n<p><!-- notionvc: f0ee9d40-6d8b-4fe6-bd4c-de655f60bedb --><\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions These Terms and Conditions apply to all services I offer. By booking any service&nbsp;with me, you agree to the following terms. 1. Provider Details Name: Lubomira Soffova Registered as: Self-employed professional (aut\u00f3noma) in Spain Contact Email: coaching@lubomira.eu&nbsp; &nbsp; 2. Services &amp; Session logistics Currently, I offer these services: Free call A free [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-92","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/pages\/92","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/comments?post=92"}],"version-history":[{"count":49,"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/pages\/92\/revisions"}],"predecessor-version":[{"id":1151,"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/pages\/92\/revisions\/1151"}],"wp:attachment":[{"href":"https:\/\/lubomira.eu\/sk\/wp-json\/wp\/v2\/media?parent=92"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}