Terms & Conditions
These Terms and Conditions apply to all coaching sessions, meditations, workshops and events provided by Ľubomíra Šoffová, a sole trader (autónoma) registered in Spain. By booking any service through this website: www.lubomira.eu, Instagram: @my.inner.power, Facebook: Lubomira Soffova, or LinkedIn: Lubomira Soffova you agree to the following terms.
1. Provider Details
Name: Ľubomíra Šoffová
Registered as: Self-employed professional (autónoma) in Spain
Contact Email: lu.soffova@gmail.com
2. Services & Session logistics
Currently, I offer these services:
Ongoing Support
A monthly coaching and mentoring collaboration running in 4-week blocks.
- Start anytime, based on availability
- Initial strategy session (up to 30 minutes) for new clients to align on goals, expectations, and practical setup
- 150 minutes of 1:1 coaching per 4-week block
- Session time can be split based on your needs
- WhatsApp support between sessions via messages or voice notes
- for brief check-ins, reflections, accountability, or practical questions
- responses are usually within 24 hours, Monday–Friday
- available within the active 4-week block
Individual Coaching Sessions
A single session focused on your current situation, challenge, or decision.
- One 90-minute session
Sessions are online, via Google Meet video calls.
3. Booking & Payments
Payment is due before sessions begin.
Bookings are confirmed only after payment is received.
4. Cancellations, Rescheduling, Refunds & Termination
Ongoing Support
- Cancel 24+ hours before session → reschedule available
- Cancel less than 24 hours before → time counts as used
- No-show → time counts as used
- Unused session time expires at end of 4-week block
- Renewals are manual and happen only upon mutual agreement
- Once a 4-week block has started, it is non-refundable
- if at some point I believe a different type of support would serve you better, I will raise this with you and discuss next steps fairly
Individual Coaching Sessions
- Cancel 48+ hours before session → reschedule or full refund
- Cancel less than 48 hours before → non-refundable
- No-show → non-refundable
If a session is cancelled by me (e.g. illness, unforeseeable event), you will be fully refunded or offered an alternative.
5. Copyright & Materials
All materials provided in sessions or workshops are my original work (unless stated otherwise) and are for your personal use only. Please do not share, copy, or redistribute without permission.
6. Liability Disclaimer
My services are offered in good faith and meant for personal development and well-being. Coaching is not a substitute for medical, legal, or psychological care. You are responsible for your own well-being and decisions during and after our work together.
7. Privacy & Data Protection
Your privacy matters. I follow GDPR (EU General Data Protection Regulation) and Spanish data protection law. You can read the full Privacy & Cookie Policy. By using this website and services, your personal data will be processed as described there.
8. Ethics and Professional Standards
I follow the ethical code of conduct of the International Coaching Federation (ICF) and the European Mentoring and Coaching Council (EMCC), which means that I treat all coaching relationships with confidentiality, respect, and a strong commitment to your well-being and autonomy.
I am committed to ongoing professional development, supervision, and reflective practice in order to provide the highest possible quality of service.
9. Coaching Collaboration & Commitment
Coaching is a collaborative process. As your coach, I bring full presence, attention, and experience to every session. I aim to create a safe space for honest exploration, reflection, and meaningful change, even when it touches on challenging or emotional themes.
At the same time, coaching works only when you, as the client, are actively engaged in the process. That means showing up on time, taking responsibility for your own growth, and being open to reflection and exploration.
By entering into a coaching relationship with me, you agree to:
- take part in the process with curiosity and openness,
- invest time and energy in your own development between sessions,
- communicate honestly, including when something doesn’t feel aligned.
Coaching is not a quick fix. It’s a journey of growth that requires active participation. If you’re ready to engage in that process, I’m honored to support you.
10. Final Note
By booking a service with me, you agree to these Terms and Conditions.
These terms may be updated occasionally. The current version is always available on this website.
Effective from: 20.06.2026